Highmark Health 2022 Over-the-Counter Benefits

Preventative Health Products at No Cost to You

Welcome to your 2022 Over-the-Counter Benefit, administered by Fieldtex. We hope that you enjoy the selection of products and the convenience of the service. The OTC Benefit is designed to give you access through your health plan to preventative health products that you are already using at no additional cost to you. Please check the right column on this page to see your current benefit allowance and schedule. Learn more about your OTC Benefit and this site by visiting the My Account page. For ordering assistance, please call 1-855-913-0889 (TTY: 711) Monday - Saturday from 8 a.m. to 5 p.m. and Sunday from 10 a.m. to 5 p.m.

The Covid-19 crisis has presented challenges that have negatively impacted the current supply chain and workforce. Our team is working hard to get you your OTC items, however we are experiencing a labor shortage and an abnormally high number of out-of-stock items. These hurdles are unfortunately resulting in longer than usual order delivery times. We thank you for your continued support and patience and apologize for any inconvenience this may cause.

Important Information: All products have an ordering limit of three units per Quarter, unless otherwise specified. 

You are limited to ONE FREE SHIPMENT PER QUARTER, so be sure order all of your items at the same time. 

Due to increased demand during the COVID-19 outbreak, we have placed quantity limits on certain items.  Once the national emergency has passed and inventory levels return to normal, these restrictions will be lifted.

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